Tenant Handbook 

Property Management Office

 

As the property manager of 3 Bethesda Metro Center, we want you to know that every member of our staff is here to assist you. The Management Office is located on the Mezzanine Level in Suite M010 and business hours are from 8:30 am to 5:00 pm, Monday through Friday, excluding major holidays. Please feel free to call the Management Office at (240) 752-9070 if we can be of any assistance to you.  After hours, tenants may contact security at (301) 537-5393 if it is a building operation emergency.



Property Management Staff 

Title Name Email
General Manager Karen Hunt karen.hunt@brookfieldproperties.com 
Assistant Property Manager Karen Gray karen.gray@brookfieldproperties.com
Property Assistant Pablo Rivera pablo.rivera@brookfieldproperties.com


Tenant Service Requests 

Brookfield Office Properties utilizes an online Tenant Service Request system which is accessible by designated tenant facility contacts.  If a need for building services arises, please notify the Management Office by submitting a Tenant Service Request or contacting our office so we may respond promptly.  Please refer to Base Building Services and  "Tenant Service Requests" for more information.

 

After Hours Building-Related Emergencies 

Should you encouter a building-related emergency after normal business hours, please call our after hours emergency number answered by Datawatch Systems at (301) 654-3282 who will dispatch a Brookfield Office Properties’ on call engineer to assist you. If you have a non-emergency service call, feel free to leave a message with the Management Office at (240) 752-9070 and your call will be addressed the next business day.  For any emergency calls requiring police, fire or ambulance service, call 911.